Refund & Returns Policy

Returns and Refunds Policy for gamemodebuds.com

Last Updated: January 22, 2025

1. Return Policy Overview

GameModeBuds offers a 15-day return policy on all products. Items must be unused, in original packaging, with all accessories included.

2. Return Eligibility

Eligible Returns:

  • Unopened products in original packaging
  • Defective products
  • Items damaged during shipping
  • Wrong items received

Ineligible Returns:

  • Used or damaged products
  • Items without original packaging
  • Products missing accessories
  • Items marked as final sale

3. Return Process

  1. Initiate Return
  • Email [email protected]
  • Include order number and return reason
  • Attach photos if reporting damage
  1. Return Authorization
  • Wait for return approval email
  • Receive return shipping label
  • Get return tracking number
  1. Shipping Returns
  • Pack items securely
  • Use provided return label
  • Ship within 7 days of authorization

4. Refund Process

Standard Refunds

  • Processed within 5 business days of receipt
  • Original payment method refunded
  • Shipping costs not refunded unless error/defect

Defective Products

  • Full refund, including shipping
  • Replacement option available
  • Extended 30-day return window

5. Shipping Costs

  • Customer pays return shipping
  • Free returns for defective items
  • International returns: customer pays duties/taxes

6. Warranty Claims

  • 1-year manufacturer warranty
  • Covers manufacturing defects
  • Excludes water damage/misuse
  • Proof of purchase required

7. Damaged Items

If received damaged:

  1. Document damage with photos
  2. Report within 48 hours
  3. Email evidence to [email protected]
  4. Wait for replacement instructions

8. Exchange Policy

  • Like-for-like exchanges available
  • Different item: process as return and new purchase
  • Exchanges subject to stock availability

9. Gift Returns

  • Store credit offered
  • Original purchaser notification optional
  • Gift receipt required

10. Contact Information

Game Mode Buds by IFM06
Street: Frederik Shiroka
Tirana, Albania
Email: [email protected]

11. Special Circumstances

We reserve the right to:

  • Modify return terms
  • Reject returns violating policy
  • Issue partial refunds for damaged returns
  • Request additional documentation

12. Policy Updates

  • Subject to change without notice
  • Current policy applies at purchase date
  • Updates posted on website

13. Consumer Rights

This policy doesn’t affect statutory rights under Albanian consumer law.